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Privacy Policy

A legal disclaimer

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Last Updated:  02/11/2025

At Melbonge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or contact us.

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1. Information We Collect

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We may collect the following types of information:

  • Personal Information – such as your name, email address, phone number, and business details.

  • Financial Information – where necessary for providing tax, accounting, or related services (e.g., company registration details, VAT or SARS documents).

  • Website Usage Data – such as your IP address, browser type, and how you use our website.

  • Communication Data – information from emails, messages, or calls you send to us.

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2. How We Use Your Information

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We use the information we collect to:

  • Provide and improve our tax, bookkeeping, and accounting services

  • Communicate with you about your inquiries, bookings, or service updates

  • Process transactions and prepare necessary documentation (e.g., tax returns, VAT submissions)

  • Maintain records for compliance with South African law and SARS regulations

  • Improve our website and customer experience

We will only use your personal information for the purposes stated above and in line with applicable data protection laws.

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3. Sharing Your Information

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We do not sell or rent your personal information to third parties.
We may share your data only with:

  • Authorised service providers assisting us in delivering our services (e.g., software or cloud storage providers)

  • Government or regulatory authorities (e.g., SARS or CIPC), when legally required

  • Our professional advisors (e.g., accountants or auditors), under confidentiality obligations

All third parties are required to keep your information secure and use it only for lawful purposes.

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4. Data Security

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We take reasonable steps to protect your personal data against unauthorised access, alteration, or loss.
Our security measures include password protection, encrypted storage, and limited access to authorised staff only.

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5. Your Rights

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You have the right to:

  • Access and request a copy of the personal data we hold about you

  • Correct or update inaccurate information

  • Request the deletion of your personal information, where legally possible

  • Withdraw consent for marketing communication

To exercise your rights, please contact us using the details below.

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6. Cookies

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Our website may use cookies to enhance your browsing experience and collect anonymous usage data. You can adjust your browser settings to refuse cookies if you prefer.

7. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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📞 Phone: 063 474 9555


📧 Email: nonana@fanieta.com

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8. Changes to This Policy

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Melbonge may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.

Would you like me to adapt this policy to comply fully with South Africa’s POPIA (Protection of Personal Information Act)?
That version includes explicit user consent clauses and compliance statements — ideal if you plan to display it on your site publicly.

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